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First off, What to people hate about working with Lending Tree mortgage brokers? Many thanks for any answer or 2. My 2nd question... I need to know where to find information on the protections Visa offers against deceptive merchants..

I purchased a watch yesterday in a small retail store, I looked at the item an hour and a half later and noticed that it was not the item I indicated that I wanted to purchase, and it is also not working. When I went back they refused to give me a refund, and indicated that it is their store policy and that this is posted on a small sheet on the desk by the cashier and on the bottom of the receipt, which they stuffed into the bottom of the bag before handing it to me..

Well we were never anywhere near the Cashier, in fact the lady took the item and brought back the charge slip at a location where the posted policy is suspiciously not visible..

I have already made a complaint with the mall management office, and will write a complaint to anyone else if it will help, I just don't like being taken for a sucker at any time. Nice Christmas spirit huh?..

asked Mar 02 at 13:57

Janiya
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Janiya
52


That's a good question. I'm not sure what is the right answer to your question. I'll do some poking around and get back to you if I got an useful answer. You should email the people at Lending Tree as they probably could assist you..

answered Mar 02 at 14:53

Anastasia
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Anastasia
1415

I failed to mention that I made the purchase with a Visa Check card. How will this effect my options?..

answered Mar 02 at 15:36

Vanessa
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Vanessa
4134

Ouch..

You're not nearly as protected. The terms of your check card are determined by the issuing bank..

Call them and ask them how you can dispute it. Most banks will help you resolve the dispute, and will credit your account until it's settled...

answered Mar 02 at 16:29

River's gravatar image

River
2154

I just called the bank, and the CSR is sending me a dispute form. Hopfully this will work out well. I just can't believe people are that uncool, I am still soo hot about this. My wife wanted this as a gift for her dad and she is so bummed because of the way this store is acting...

answered Mar 02 at 17:37

Karla
's gravatar image

Karla
243

This article's a little old, but it may give you some background:.

Http://money.cnn.com/2001/07/11/living/q_bankrate/.

Good luck you'd probably win in court if it came to that, but I hope for you it doesn't...

answered Mar 02 at 19:10

Piper
's gravatar image

Piper
2246

Does anyone know how long purchases are protected through this process? For instance, a CD burner was purchased as Best Buy with VISA less than a year ago, but the device quit working. Best Buy won't do anything without the actual store receipt (can't find it), even though the purchase is reflected on the credit card statement...

answered Mar 02 at 20:31

Denise
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Denise
4419

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